Why People Love EasyCover
Why People Love EasyCover
I just want you to know how much I appreciated EasyCover. It took the scary out of professional liability insurance and was so easy and cost effective to implement. I really appreciate this product and will recommend it to all my self-employed peers!
K.F. Edmonton, AB
Thanks so much for your guidance and excellent professional service! The policy completely fits with consulting service needs. First class service, first class product!
Business Consultant Canada
The process and results were amazingly fast and easy. Your account executive is a delight to deal with and very professional. I will continue to deal with EasyCover/Rogers not only for the products they sell but mostly for the great service.
R.M., Eng. Contractor B.C
I appreciated the quick, thorough, and comprehensive information I received over the phone from [EasyCover Representative]: she made me feel comfortable, explained things without my feeling pressure – and had me on board within 5 minutes. And $200 cheaper than the company I was comparing her rates to. Great service.
D. Ross Vancouver, BC
Thanks, I managed to complete the process online and got my policy. The process was super easy, thanks for providing such a nice and quick system.
S.P., IT Software Consultant Toronto, ON
Yes! EasyCover is for real! EasyCover is an online brand created for our web platform selling Professional Liability Insurance, Commercial General Liability Insurance, Directors and Officers Liability Insurance and Cyber Liability Insurance. “Easycover” is a trade name of Acera Insurance Services Ltd., a longstanding reputable, full service brokerage with operations in Calgary, Alberta and across the country. So, the next logical question is…
Acera Insurance is one of Canada’s largest independent and employee-controlled insurance brokerages. With over 1,000 employees located in more than 60 offices throughout Alberta, BC, Ontario and the Yukon, we provide customized insurance solutions for your commercial insurance, personal insurance and group benefits needs. Acera Insurance remains a top employer within the insurance industry, and nationally, with over 30 awards for outstanding workplace culture and employee experience. You can learn more about us by visiting our website: Acera Insurance
Lloyd’s of London is the oldest insurance facility in the world! It began in Lloyd’s Coffee House, opened by Edward Lloyd around 1688 on Tower Street in the historic City of London. In fact it’s not a traditional insurance company but is a corporate body governed by the Lloyd’s Act of 1871 within which multiple financial backers, or “syndicates”, come together to pool and spread risk. Lloyd’s underwriters have provided insurance in Canada since before confederation. In 2014 Lloyd’s held approximately 19% of the commercial insurance market share in Canada and are currently rated A+ by Standard and Poor’s, a watchdog that monitors the financial strength of companies.
No, you cannot just buy a CGL on EasyCover. Professional Liability (E&O) is the core product on EasyCover, and must be purchased before you can add on other coverages. You can add on a CGL, Directors and Officers Liability, or Cyber Liability coverage if you wish.
Professional Liability and Errors and Omissions insurance are two ways of saying the same thing. It is just different terminology used in insurance to describe essentially the same type of coverage; protection from lawsuits arising from your service or advice, alleging negligent errors or omissions resulting in financial loss.
There are a number of differences, but the main one is they provide coverage for entirely different types of liability. In fact, a CGL specifically excludes purely financial losses arising from services or advice you provide. Our Professional Liability policy specifically excludes claims for bodily injury or property damage.
A CGL will cover your business against claims brought by third parties for bodily injury, including death or property damage they suffer as a result of your business operations or the actions/inactions of you and your employees. These could arise on your premises, on public property or at a client’s site. An example would be if you attend a client’s workplace to do a presentation, and while you are on lunch, the projector you brought malfunctions and overheats, scorching their expensive boardroom table.
Professional Liability provides protection from financial loss arising out of the professional service or advice you provide. For example; you make a bookkeeping error, which results in a client owing back taxes to the tune of $50,000, including interest and penalties. He sues you to recover this amount. The Professional Liability (E&O) policy would respond.
Is a CGL (Commercial General Liability) policy all you need? That depends on what exactly you do, but if you provide a certain service or advice, where a client is relying on your expertise, education or experience, without Professional Liability, you have gaps in coverage. A CGL is important protection as described above, but it will not protect you for suits arising from allegedly bad advice, or other negligence or mistakes that cost your client financially.
One more point to make, and it’s perhaps the MOST important one! You don’t have to actually have made any mistake,or done anything wrong to be sued. A Professional Liability policy will protect you in these circumstances too. Unfortunately, thinking, ‘I’m good at what I do. It will never happen to me” can end up being a very costly risk to take. To illustrate, let’s say you pay on average $1,200 premium per year for 15 years, which totals $18,000. With lawyers charging upwards of $500 per hour, that gives you 36 hours of legal fees: less than a weeks’ worth of legal expertise – not nearly enough. It’s easy to see how costly it is to have to defend yourself against even a frivolous lawsuit.
Nope! That’s the beauty of Easycover.ca. The website has useful, easily understandable information to guide you through the coverage and the process. Of course, if you have questions, we’re still here to help; you can talk to a licensed broker via the 1-800 number or live chat during regular business hours Monday thru Friday.
The questions we ask are simple and fully explained via the info buttons. We’ve done a lot of work to make sure you find it ‘easy’! Answer them truthfully to the best of your ability and if you still aren’t sure, feel free to contact us. Note that some of your answers will affect the rating and could change the premium.
At the end of the quote you will have an option to ‘bind’ (meaning put the policy in force) and pay. The payment is then taken by credit card and is completely secure (SSL certificate).
Yes – we sure do! EasyCover offers the option of paying your premium with an initial 25% down payment followed by 10 equal, monthly installments. Please note that this option increases your premium by 10% (excluding any applicable taxes).
That’s the beauty of EasyCover vs. the traditional way to buy commercial insurance. There’s no waiting! Once you’ve clicked the bind button and paid for your policy, you are emailed a full copy of the policy immediately.
You could – here’s what that process typically looks like (despite brokers best efforts!): You spend an hour with a broker over the phone or in person discussing your business and answering a bunch of questions. The broker then emails you a 5-page Professional Liability application (they are often much longer, depending on your industry). You spend another 2 hours trying to decipher the questions and fill it out. You call the broker to get some assistance and get voice mail. A session of phone tag results over the next 2 days and you finally get in touch with them to complete the application. You spend another half hour on the phone getting answers to your questions and are finally able to send the application back to the broker. Maybe a week later you’ll get a yes or no back. Assuming yes, you pay your premium and guess what – you wait again! 3-6 weeks later your policy finally arrives.
You grab a coffee, sit at your kitchen table with your laptop, and go to www.easycover.ca. You’ll answer 5 or 6 basic questions about your business, pay the premium indicated and are emailed the policy immediately, taking about 10 minutes out of your day. Now that’s the way to buy insurance!
You will have an opportunity to review the policy wording online, before you decide to buy, giving you an instant advantage only available with Easycover. We’ve designed EasyCover to be a fully automated, simple, efficient way for business customers to access insurance coverage. The content on the site is all written to a) provide important information about the coverage in easy to understand language and b) support you – the customer – through the quote process. Even with all of that, sometimes you just need a bit more explanation or an answer to a question, and we’re happy to provide that when needed.
No problem! With Easycover, “Additional Insured’s” are written into the Commercial General Liability and Professional Liability coverage. And, you can generate proof of coverage (commonly referred to as certificates) online, yourself, to provide to your clients.
First, let’s talk about what this means. Your clients may ask to be added as an Additional Insured because they want your policy to protect them in the event they are named in a lawsuit resulting from your business activities. Being added as an Additional Insured gives them protection under your policy for ‘vicarious’ liability that exists due to your relationship with them. The doctrine of ‘vicarious liability’ assigns liability to the person who did not directly cause the damages, but who has a particular legal relationship with the person who did act negligently. So, if they are brought into a suit for damages that arise due to your operations, your policy (not theirs) would respond on their behalf. This is common and accepted by most insurance companies. In addition, naming any potential defendant in a lawsuit is a common legal tactic to increase chances of success for the plaintiff and ensure there are funds (deep pockets) to pay for damages if awarded.
So, you need to show them proof that they are protected? No problem! You don’t need to play telephone tag with someone and wait for a broker to add the Additional Insured and send you a certificate. You simply add it yourself online and are immediately emailed a certificate you can give to your client.
Keep in mind, “the whole process” takes about 10 minutes. But rest assured no, you don’t. We know you are busy running your business! Your policy automatically renews for another year, and your credit card will be charged within 7 days of the policy’s renewal date. You will receive email reminders (3 in total) starting 30 days before your policy expires. If you have any questions or need any changes made, just let us know. Note that it’s important you advise us of any material changes to your business operations or possible claims, as it could affect the continuation or rating of your policies.
- Instant, online access to insurance coverage. Get a quote, pay for, and receive your policy from the comfort of you home or office, in about 10 minutes.
- No long confusing applications to fill out
- Comprehensive coverage at competitive prices
- Manage the policy yourself, online, including being able to renew and add or delete Additional Insureds.
- Instant online access to view or print their policy and certificates 24/7.
- Knowledgeable insurance support from licensed brokers, either by telephone, live chat or email. But only if/when you need it!
- The ability to round out your business insurance by purchasing Commercial General Liability, Directors & Officers Liability and Cyber Liability coverage.
- Security in knowing you’re dealing with longstanding, reputable, knowledgeable professionals.
Yes, you may cancel your policy at any time and will receive a partial return of the premium paid, calculated for time left on the policy (unearned premium) minus the 25% minimum retained premium. Please refer to the termination clause in the policy wording for full details.
IMPORTANT NOTE ABOUT CANCELLING A CLAIMS MADE POLICY:
With claims made policies you must have a valid policy in force at the time the claim is made or there is NO coverage. So – if you cancel your policy, and 2 months later you are sued, even if the damages allegedly occurred while your policy was in force, you will have NO coverage.
It’s true – if you don’t renew the Professional Liability policy or you cancel it, and a claim is made against you after the expiration date, you will not have coverage. We’re happy to advise that there is a solution for this!
It’s called an Extended Reporting Period (ERP) or “run off” coverage, and it is available to you via EasyCover if you meet certain criteria, and as long as you’ve had your policy in force for at least 12 months. For a reduced annual premium, it protects you for claims made against you after you’ve shut down your business, and your policy has been cancelled or expired. It’s important to remember, you may not necessarily know you have a claim brewing, so it can and does happen that you receive notice of a lawsuit after you’ve ceased operations.
Buying an ERP is strongly recommended when you are ceasing operations. Perhaps you’re making a career change, going back to school, or are retiring. It makes sense that if you are no longer operating your business, you don’t need the policy anymore. But it leaves you unprotected for claims that come up after you’ve shut down, for things that happened while you were still in business (prior acts). Note that it will not cover you for damages that arise during the extended reporting period (i.e. you take a job during the ERP), and it must be purchased prior to the expiration of your Professional Liability policy. To purchase an ERP call or email us.